Our client based in the North Dublin area urgently require a Credit Controller/Administrator for an immediate start.
Duties include:
Responsible for accurate processing of orders, circulation of invoices, and collection of payments on revenue billed within defined company terms and methods. Billing & Collection query resolution via escalation of issues or creation of credit notes so as to resolve billing disputes efficiently and release payments.
Principal Responsibilities:
• Collection of debts on overdue accounts.
• Circulation of invoices / statements / dunning letters to debtors using established guidelines, deadlines and processes.
• Contacting customers via Telephone / Text / Mail Merge and /or letter for collection of current and overdue accounts.
• Credit Vetting of new customers through contract validation and existing customers.
• Ad Hoc requirements as required by the B&C Manager.
• Resolve queries and issues escalated within SLA timeframes via phone and email to ensure minimum customer impact and latency in payments.
• Involvement in preparation of Bespoke Billing Reports / Credit Report.
• Processing of customer payments.